(Frequently Asked Questions)
If pop up windows are too big for the screen or the controls are not visible because that part of the window is outside your device screen and you can't scroll to it, more than likely the browser's magnification is set above 100%. To access those functionalities, reduce your window magnification setting to about 100 percent. Note: You will need to refresh your page for the change to effect the pop up, which are set by the window dimensions when the pop up is activated.
Please take a minute to notify the Webmaster about this. All of the content should be coded to work in a variety of environments and it could be that software simply needs updating. With your notification, include:
- Which browser you are using, such as Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, etc.
- The type of device being used when the problem was encountered
- The type of operating system being used, such as Microsoft Windows or Apple iOS or other system.
Thank you in advance for taking the time to help us improve your website.